Privacy policy

Privacy Policy – The Poovai

Effective Date: [Insert Date]

At The Poovai, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or shop with us.

1. Information We Collect

When you interact with The Poovai, we may collect the following information:

  • Personal details: Name, email address, phone number, billing/shipping address.

  • Payment information: Processed securely through third-party gateways (we do not store card/bank details).

  • Order history: Products purchased, preferences, and related communications.

  • Technical information: IP address, browser type, device information, and cookies to enhance your browsing experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate updates, confirmations, and offers.

  • Provide customer support and resolve queries.

  • Improve our website, services, and customer experience.

  • Comply with legal and regulatory requirements.

3. Sharing of Information

  • We do not sell or rent your personal data.

  • Information may be shared with trusted third parties (courier services, payment processors, IT service providers) solely for fulfilling your orders and improving services.

  • We may disclose information if required by law or to protect our rights, safety, or property.

4. Cookies & Tracking

  • Our website uses cookies to personalize your shopping experience and analyze site traffic.

  • You can manage cookie preferences through your browser settings, but disabling them may affect site functionality.

5. Data Security

  • We implement industry-standard measures to protect your personal data.

  • While we strive to secure your information, no online transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

As a customer, you have the right to:

  • Access and request a copy of your personal data.

  • Correct or update your information.

  • Opt-out of promotional emails by clicking the “unsubscribe” link.

  • Request deletion of your data, subject to legal and transactional requirements.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Policy

The Poovai reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.”