Welcome to The Poovai, an exclusive women’s clothing brand based out of Hosur. By using our website and purchasing our products, you agree to the following terms and conditions.

1. General

• These Terms & Conditions govern all purchases made through The Poovai’s website or retail store.
  
  

• We reserve the right to update, modify, or change these terms at any time without prior notice.
  
  

• All communication, policies, and disputes are subject to the jurisdiction of Hosur, Tamil Nadu, India.
  
  

2. Products & Pricing

• We strive to display product images and descriptions as accurately as possible. However, slight variations in color, texture, or finish may occur due to digital screens and lighting.
  
  

• Prices listed are inclusive of applicable taxes, unless otherwise stated.
  
  

• The Poovai reserves the right to update prices or discontinue products without prior notice.
  
  

3. Orders & Payments

• Once an order is placed and confirmed, it cannot be canceled.
  
  

• Payments can be made through secure online gateways integrated on our website.
  
  

• In case of payment failure, please retry using a different method or contact our support team.
  
  

4. Shipping & Delivery

• Orders are processed and dispatched within 2–7 working days, depending on product availability.
  
  

• Delivery timelines may vary based on the courier partner and location.
  
  

• Customers will receive tracking details once the order has been shipped.